Privacy Statement
Last Updated: May 30, 2025
At TerraLithium, LLC (together with its affiliates, “TerraLithium”, “we”, “us”, or “our”), we
recognize and respect your privacy. Therefore, we provide this privacy statement (“Privacy
Statement”) to inform you of how we collect, utilize and share your Personal Information (as
defined below). Please read this Privacy Statement carefully.
TerraLithium may update this Privacy Statement from time to time and will post the updated
Privacy Statement on our sites with a “Last Updated” date at the top. We may choose to otherwise
notify you in a manner appropriate to the changes; please check our sites regularly.
Table of Contents
What Personal Information Do We Collect?
How and Why We Use Personal Information
To Whom We Disclose Personal Information
Data Retention
Links to Other Sites
Children
Security
European and Other Non-U.S. Data Subject Specific Information
U.S. State-Specific Privacy Rights
Contact Us
What Personal Information Do We Collect?
We may collect or receive certain categories of information. Certain of the information we
collect may be information that identifies, relates to, describes, is reasonably capable of
being associated with or is or could reasonably be linked to, directly or indirectly, an
identified or identifiable natural person, household or device (“Personal Information”),
including the following:
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Contact Information: Information such as first and last name, street address,
mailing address, email address, telephone number, fax number, company name, user identification
code and password.
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Communications: Information you provide if you contact us by email, phone, mail,
our “Contact Us” form or otherwise.
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Commercial Information: Information including products or services purchased,
obtained or considered.
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Photographs: Photographs of yourself in relation to a testimonial you may provide.
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Financial Information: We may also collect financial information, such as:
- Tax identification numbers
- Bank account information, including account and routing numbers
- Customer account information
- IRS Form 1099 data
- Last four digits of your Social Security Number
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Site Usage Information: Information such as number of visits, the pages visited,
approximate location (city level), browser and device information and the average time spent on
each page and other information to track traffic patterns throughout our sites.
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Other Personal Information: We may receive additional Personal Information as
required or permitted by law.
To offer you a more consistent experience, information collected from our sites may be combined
with information we collect by other means.
How and Why We Use Personal Information
TerraLithium uses Personal Information for the following purposes, and for other purposes, with
your consent or as permitted by applicable law:
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Provision of TerraLithium Products and Services:
To (i) provide our products and services; (ii) carry out a transaction that you request, including
to process orders and payment information; (iii) offer our sites and (iv) deliver order updates.
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Improvement of TerraLithium Products and Services:
To improve our products and services, as well as the overall content of our sites, and increase
user and customer satisfaction.
- Authentication: To authenticate accounts and orders.
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Communication: To communicate with you about our products and services, including
product updates, your account, newsletters and changes to our policies and terms. We also use
your Personal Information to respond to you if you contact us.
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Marketing and Advertising: To send you advertising, updates and other promotional
materials. We use Google Analytics and other marketing and advertising providers to (i) measure
and report how users interact with our sites for the purposes of understanding and optimizing
web usage; (ii) conduct business and market research; (iii) measure conversion tracking; (iv)
advertise; and (v) manage, measure and optimize the effectiveness of our content and advertising
campaigns. We also conduct promotional campaigns by mail. In connection with a testimonial for
marketing purposes, we may also use your name and photograph, in our publications, media, social
media and advertising, as described in more detail when you submit a testimonial.
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Legal Reasons: To (i) comply with any applicable law, regulation, legal process
or governmental request; (ii) participate in adversarial legal proceedings, including litigation
and civil discovery, (iii) investigate potential violations of and enforce our policies, including
this Privacy Statement and our Terms of Use; (iv) protect our rights or property or the security
or integrity of our services; (v) protect the health, safety and welfare of you or our personnel;
or (vi) protect TerraLithium, users of our services or the public from harm or potentially prohibited
or illegal activities.
To Whom We Disclose Personal Information
TerraLithium may disclose Personal Information to the following, and for other purposes with
your consent or as permitted by applicable law:
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Service Providers: We may disclose Personal Information to our service providers
who perform services on our behalf, including integrations and cloud hosting.
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Advertising and Analytics Providers
Google Analytics and other advertising and analytics providers may receive information about your
activities on our sites through third-party cookies and trackers placed on our sites. To opt out
of our use of third-party cookies and trackers that share data with such partners, visit our
cookie management tool
. For information on how Google uses your information when you use our sites, click
here
.
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Corporate Affiliates: We disclose Personal Information among and between our
corporate affiliates covered by this Privacy Statement for business purposes, including to improve
our marketing and provide advertisements.
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Third Parties for Legal and Regulatory Reasons:
We may disclose Personal Information to third parties if we believe that disclosure is reasonably
necessary to (i) comply with any applicable law, regulation, legal process or governmental request;
(ii) participate in adversarial legal proceedings, including litigation and civil discovery, (iii)
investigate potential violations of and enforce our policies, including this Privacy Statement
and our Terms of Use; (iv) protect our rights or property or the security or integrity of our
services; (v) protect the health, safety and welfare of you or our personnel; or (vi) protect
TerraLithium, users of our services or the public from harm or potentially prohibited or illegal
activities.
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Participants in Major Transactions:
We may disclose Personal Information to potential or actual acquirers, their representatives,
or other relevant participants, in connection with, including during negotiations of, any sale,
merger, acquisition or change of control involving all or a portion of TerraLithium’s business
or assets, including in connection with bankruptcy or other similar proceedings.
Data Retention
We retain personal data for no longer than necessary for the purposes described in this Privacy
Statement, unless a longer retention period is required by applicable law.
The criteria used to determine our retention periods include the following:
- Our relationship with you;
- Your choices with respect to your Personal Information;
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Whether we have a legal obligation to keep the data (for example, in certain instances
records of transaction data must be kept for a certain period of time before we can delete
them);
- The permissibility of retention; or
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Whether retention is advisable in light of our legal position (such as in regard to the
enforcement of our agreements; the resolution of disputes; and applicable statutes of
limitations, litigation or regulatory investigation).
Links to Other Sites
This site may contain links to other websites, including some sites administered by TerraLithium
or administered by other companies on behalf of TerraLithium, as well as to third-party sites.
The Privacy Statement applies only to sites administered by and on behalf of TerraLithium, and
not to any third-party sites. We have not reviewed and are not responsible for the content or
privacy practices of such third-party sites. We encourage you to read the privacy policies
applicable to such third-party sites.
Children
TerraLithium does not direct its sites toward children under the age of 18. TerraLithium does
not seek to or knowingly collect Personal Information from or about persons under the age of 18.
Security
We have implemented a wide variety of mechanisms, controls, technologies, methods, systems,
written policies, physical safeguards and other processes designed to prevent or mitigate data
loss, theft, misuse or other security incidents or vulnerabilities affecting TerraLithium’s
systems and the data (including Personal Information) we collect, process, store and transmit as
part of our business. Our cybersecurity strategy is intended to mitigate cybersecurity threats
identified in the risk management process and ensure that we have appropriate administrative,
technical and physical safeguards to protect our systems and data and respond effectively to
cybersecurity threats. Despite our efforts, we cannot guarantee that Personal Information will
not be accessed, disclosed or altered by breach of our safeguards. You should also take adequate
precautions to protect your Personal Information.
European and Other Non-U.S. Data Subject Specific Information
If you are located outside of the United States, and in particular, in the European Economic
Area (“EEA”), Switzerland, the United Kingdom (“UK”), Oman, Algeria, Brazil or Canada, you may
have various rights in relation to the processing of your Personal Information, including:
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Right of access. The right to access Personal Information about you that we process.
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Right of data portability. The right to receive your Personal Information in
an interoperable format.
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Right to rectification. The right to correct any inaccurate or incomplete Personal
Information.
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Right of erasure. The right in certain circumstances to delete Personal Information
about you that we process.
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Right to object to processing. The right in certain circumstances to request
that we stop processing your Personal Information.
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Right to restrict processing. The right in certain circumstances to request that
we restrict processing your Personal Information.
To exercise any of your rights, or if you have any other questions about our use of your
Personal Information, please send a request at the contact details specified at the end of this
Privacy Statement. Please note that we may request additional information from you to confirm
your identity and ensure that you are entitled to access the relevant Personal Information.
You also have the right to lodge a complaint with the competent data protection authority (in
the country where you habitually reside, where you work or where an alleged infringement
occurred) if you think that the processing of your Personal Information carried out by us
infringes privacy laws applicable to you.
Legal Bases on Which We Use Your Personal Information
We rely on the following legal bases when we process Personal Information about individuals in
jurisdictions where such legal bases are required, including the EEA, Switzerland, the UK,
Brazil and Canada.
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Contractual Necessity: When we enter into a contract directly with you, we process
your Personal Information on the basis of the contract to provide you with products and services
and to prepare, enter into, perform, and manage the contract. We may not be able to provide you
with all our products and services if we do not process your Personal Information for these purposes.
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Consent: We rely on your prior consent, where required, to (i) send you marketing
communications related to our products and services and (ii) store cookies on your device for
statistical and advertising purposes. In this regard, please note that you have the right to withdraw
your consent at any time (without calling into question the processing previously carried out)
by sending a request at the contact details specified at the end of this Privacy Statement.
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Legal Obligations: We also process your Personal Information to comply with the
legal obligations of your country to which we are subject, namely laws, regulations, codes of
practice, guidelines or rules applicable to us, and to respond to requests from, and otherwise
communicate with, competent public, governmental, judicial or other regulatory authorities of
your country.
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Legitimate interests, unless overridden by your interests or fundamental rights and
freedoms:
In addition, we process Personal Information based on our legitimate interests, which consist
of (i) administering and improving the performance of our sites; (ii) improving our products and
services; (iii) ensuring the authentication and security of accounts, including detecting and
investigating violations of our Terms of Use and policies; (iv) complying with other countries’
laws and responding to requests from, and otherwise communicating with, competent public, governmental,
judicial or other regulatory authorities; (v) meeting our corporate and social responsibility
commitments and (vi) protecting our and our customers’ rights, property or security. You have
the right to be informed about how we have assessed that it is in our legitimate interest to collect
your Personal Information for these purposes by sending a request at the contact details specified
at the end of this Privacy Statement.
International Data Transfers
TerraLithium is headquartered in the United States, so your Personal Information will be
transferred to the United States for the purposes referred to in this Privacy Statement. By
obtaining our products or services or providing your Personal Information to us for any of the
purposes described above, you acknowledge and agree that your Personal Information will be
transferred to or stored in the United States.
For the purpose of providing our services, we rely on certain affiliates and service providers
also located in the United States, and this may mean your Personal Information may be
transferred to the United States.
When your Personal Information is transferred from your country (outside the United States),
including the EEA, Switzerland, the UK or Brazil to another recipient located in a country whose
legislation has not been recognized by the applicable authority (e.g., the European Commission,
the Federal Data Protection and Information Commissioner, the Information Commissioner's Office,
the Brazilian Data Protection Authority) as having an adequate level of protection (such as the
United States), we ensure that the transfer is governed by the applicable standard contractual
clauses. If you would like further information in this respect, please contact us at the contact
details specified at the end of this Privacy Statement.
U.S. State-Specific Privacy Rights
Residents of certain states may have certain additional rights in relation to their Personal
Information, subject to certain exceptions. For example, you may have the following rights,
subject to exceptions and other applicable law:
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Right to transparency. Right to receive notice regarding (i) the categories of
Personal Information to be collected; (ii) the purposes for which the categories of Personal Information
are collected or used; (iii) whether such Personal Information is “sold” or “shared”; (iv) the
length of time we intend to retain each category of Personal Information, or if that is not possible,
the criteria used to determine that period and (v) other relevant information. This Privacy Statement
contains such information; please read this Privacy Statement, as well as any additional terms
provided to you at or before the collection of your Personal Information, in their entirety.
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Right to access. Right to access (i) the categories and specific pieces of Personal
Information we have collected about you; (ii) the categories of sources from which we have collected
such Personal Information; (iii) our business purpose for collecting such Personal Information
and (iv) the categories of third parties to whom we have disclosed such Personal Information.
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Right to data portability. Right to obtain a copy of the Personal Information
you provided to us in a portable and, to the extent technically feasible, readily usable format.
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Right to correct. Right to correct any inaccurate or incomplete Personal Information
about you that we process.
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Right to delete. Right to delete any Personal Information about you that we process,
subject to certain circumstances.
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Right to limit. Right to limit the use and disclosure of sensitive Personal Information.
Because we do not collect any sensitive Personal Information, we do not provide this right.
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Right to opt out of “profiling”.
Right to opt out of “profiling” in furtherance of a “decision that produces a legal or similarly
significant effect concerning a consumer” (as such terms are defined by applicable laws). Because
we do not profile in furtherance of such decisions, we do not provide this right.
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Right to opt out of “sales” and “sharing” and processing for targeted advertising
purposes.
Right to opt out of (i) the “sale” or “sharing” of your Personal Information for cross-context
behavioral advertising; and (ii) the processing of your Personal Information for purposes of “targeted
advertising” (as such terms are defined by applicable laws). TerraLithium shares certain information
with third parties through third-party cookies and trackers placed on our sites for statistical
analytics and advertising purposes, including to deliver targeted and cross-context behavioral
advertisements to you. You may opt out of the use of cookies and trackers on our sites for such
purposes—and therefore, any “sale” or “sharing” of your Personal Information or processing of
your Personal Information for purposes of targeted advertising—by clicking
“Your Privacy Choices.”
Residents of certain states may use the Global Privacy Control (“GPC”) to opt out of the “sale”
or “sharing” of their Personal Information or the processing of their Personal Information for
purposes of targeted advertising. Please visit
https://globalprivacycontrol.org
for information on how to download and use GPC. Your settings for cookies and trackers may need
to be resubmitted if you use different browsers or devices to access our sites. Please note, however,
that our website does not respond to “do not track” signals. We do not have actual knowledge that
we “sell” or “share” the Personal Information of consumers under the age of 16.
TerraLithium does not discriminate against you on the basis of exercising any of these rights.
To request access to your Personal Information or correct or delete your Personal Information,
you can (1) email your request to
Privacy@oxy.com, (2) call the following toll-free phone
number:
800-699-7702 or (3) click
here
to be taken to a web form to fill out a written request. Please specify in your request what Personal
Information you would like to access, correct or delete.
We will acknowledge receipt of your request within 10 business days. Within 45 calendar days, we
will either provide a substantive response or notify you of an extension period (up to an
additional 45 calendar days) and reason for the extension.
Only you or an authorized agent (as described below) may make a verifiable consumer request
related to your Personal Information. You may designate an authorized agent to submit your
verified consumer request on your behalf, only if the authorized agent has your written
permission, including power of attorney, to do so and you have taken steps to verify your
identity directly with us.
To respond to your request, we must verify your identity or the authority of your authorized
agent. We will only use the Personal Information provided in that context to verify your
identity or the authority of your authorized agent to make the request. Making a verifiable
consumer request does not require you to create an account with us. To allow us to verify your
request, we will require that you (1) log into your account, (2) provide at least two pieces of
Personal Information, including your email address and phone number, we already have in our
possession, or (3) give a declaration as to your identity under penalty of perjury. We will
verify your consumer request by comparing the information you provide to information already in
our possession and take additional steps to minimize the risk of fraud.
If we deny your request, residents of certain states have the right to appeal our decision. You
may do so by replying directly to our denial or emailing your appeal to
Privacy@oxy.com.
Contact Us
If you have any questions, you may contact us at:
TerraLithium, LLC
Attn: Legal Department - Privacy
5 Greenway Plaza, Suite 110
Houston, Texas 77046
Privacy@oxy.com